Get in Touch With Our Team
Need a hand? Our support team is ready to assist with account enquiries, technical concerns, payment questions or general feedback. If you have a query about verification, withdrawals or responsible gambling tools, the help centre can advise and, where authorised, act in your favour. We aim to resolve queries promptly and give clear guidance on account checks, bonus terms and site issues via live chat, email or phone - whichever you prefer.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, email replies within a few hours) |
| General enquiries | [email protected] (company and account enquiries, typical reply within 24 hours) |
| Affiliate enquiries | [email protected] (affiliate programme support and tracking, contact manager on request) |
| Phone | +44 161 472 5893 (Mon-Fri, 09:00-18:00) |
| Working hours | 24/7 live chat; email and phone Mon-Fri, 09:00-18:00 |
Contact Us by Email
Email is our preferred contact method for detailed requests, account issues or where explanations and documents are required. Please email [email protected] with a clear subject line and include up-to-date contact details plus any relevant account or case numbers. Providing full information helps us avoid delays and allows our team to resolve your enquiry more quickly.
Contact Form
Response Time
Our support team aims to respond promptly to all enquiries. Most requests are answered within one business day. Simple account or payment questions are usually resolved quickly; complex cases such as KYC checks, dispute investigations or large withdrawals may take longer depending on their nature and required verifications. We’ll keep you updated at every step.
Feedback
We value your feedback at Slots Amigo. Please share any suggestions, ideas or issues you spot; we read every message and use them to improve the site, promotions and customer experience. Your input helps shape updates, fix problems and prioritise features. Contact us via live chat or email and we’ll review your comments carefully to make the service better for all players.